help
the things squads actually ask.
if you've got a question we haven't answered, email hello@afialabs.net. one of us will write back, usually same day.
getting startedsquad budget fitinvites & the squadvoting & the revealscoutprivacy & moderationstill stuck?
getting started
do i need to install anything to be part of a trip?
no. if a friend invites you by link, you can fill in your preferences in any browser. only the trip host needs the app. squadmates can choose to install later if they want.
is tripsquad free?
yes. v1 is fully free with no caps and no ads. paid features (trip pass for unlimited trips at once, scout-built trips, premium templates) are coming in a follow-up version.
what platforms do you support?
iOS only at launch. Android is on the roadmap, see the coming soon page for timeline. the squad-invite recipient flow works on any browser, ios or android.
how do i switch between light and dark mode?
tap your profile → settings → appearance. three options: light, dark, or follow system. light mode (we call it Daylight) is a real, considered light theme. brand accents stay the same; surfaces flip cleanly.
squad budget fit
how does squad budget fit work?
each squadmate sets a private budget range when they fill in their preferences. scout reads everyone's ranges, finds the overlap zone, and uses that to bias what surfaces in stays + eats and what gets flagged during voting. nobody else sees your specific numbers. they only see whether the squad shares a price tier.
can other squadmates see my budget?
no. your specific min/max numbers are stored privately. other squadmates only see the squad's aggregated price band ($, $$, $$$, $$$$) and whether everyone overlaps. there is no way for another squadmate to see your number.
what if my squad's budgets don't overlap?
scout still works. when there's no full overlap (e.g. one person is $$, the rest are $$$), the card shows 'split tiers' and scout surfaces options in both bands so nobody has to stretch. you don't lose the trip just because budgets differ.
can i change my budget later?
yes. tap the 'edit my budget' affordance from the budget card on stays + eats, or from the squad zone chip on the book tab. saving fires a quiet refresh on stays + eats so the picks re-tune to your new range.
invites & the squad
how do i invite someone who doesn't have tripsquad?
on the trip space, tap "invite more" → "share link." paste the link in iMessage, whatsapp, anywhere. the recipient taps it and lands on a branded form in their browser. they fill in their vibe, and they're in the trip.
can i invite by @ tag?
yes. if your friend is on tripsquad, type their @ in the squad list and they get pulled in directly. no link needed.
can someone leave the squad?
yes. trip space → squad tab → tap your name → leave trip. the host can also remove squadmates if needed.
voting & the reveal
who decides when voting opens?
the trip host. they tap "open voting" when the squad is in. all squadmates get a notification and have a window to vote.
what happens if there's a tie?
tripsquad breaks ties automatically using a fair algorithm: each squadmate's top vote counts as 3, second as 2, third as 1. if it's still tied, scout suggests a final pick based on the squad's vibe overlap. the host can override.
can the host see who voted for what?
no. votes are anonymous. only totals are shown. nobody gets called out for not picking the host's favorite.
scout
is scout an actual person?
no. scout is an AI travel companion built into tripsquad. think of it like a sidekick: knows the squad, knows the trip, suggests destinations and itineraries, answers questions in chat. it doesn't replace the squad · it just does the work nobody wants to do.
does scout share my conversations?
no. scout messages are not used to train other models, sold to advertisers, or shared with anyone outside afia labs. it's your trip, your data.
can i turn scout off?
yes. settings → ai → toggle off scout. the scout tab disappears, and scout won't respond to @-mentions in trip chats.
privacy & moderation
what happens if someone posts something harmful in a chat?
long-press the message → report. the message goes to our moderation queue and is reviewed within 24 hours. if it violates our rules, it's hidden. repeat offenders are blocked from the platform.
can i block a squadmate?
yes. tap their @ in the squad list → block. they can't see your activity, message you, or be added to trips you're in.
how do i delete my account?
settings → account → delete account. confirms via dialog. your profile, dms, kudos, ratings, and personal data are permanently removed. if you host trips with squadmates, the most-engaged squadmate is automatically promoted to host so the squad's collaborative work (chats, plans, votes, photos) survives. trips with no eligible inheritor are deleted (active) or anonymized read-only (completed). you are fully removed in every case.
how often does tripsquad push me?
rarely, and only when it matters. scheduled pushes are bound to each trip: t-14 (when the trip is two weeks out), t-3 (final stretch), t-1 (day before), and a recap the day after. plus a weekly sunday brief if you have multiple trips planned. all gated by frequency caps, 3-strike suppression (if you ignore a kind 3 times we stop sending it), stale-skip (no push if the trip didn't change), quality gate, and per-trip mute. you can also disable push entirely in settings.
still stuck?
how do i get help?
email hello@afialabs.net. it's a small team · usually a same-day response from a real person, often the founder.
i found a bug.
great. send it to hello@afialabs.net with what you were doing, what device, and a screenshot if you can. we triage daily.